Where is your company located?

Our corporate offices are located in Pasco, Washington, however we service the entire nation with our mail order delivery service. We come to you, so you do not have to go anywhere!

How long have you been in business?

We have been in business for over 10 years, and have been delivering outstanding product prices as well as great customer service since then.

Will you ship my product to my home?

Yes, we will provide shipping to your home within the continental United States.

What is the cost of shipping?

Shipping is just $9.95 for orders below $100 on most standard order within the continental United States. Other charges may apply for overnight and bulk (oversized) shipping.

When will my products arrive?

The arrival date of your product will vary depending on the product and a model you select and your place of residence. If in stock, most products are delivered to you in just three to four business days.

What if I do not want the product after I get it?

No problem, you have up to 30 days to return the products for full refund or exchange. Note: The product must be in the same condition as it was delivered to you.

Who would pay the freight for the return?

Since we are arranging for the return and are not passing on our restocking fees, freight charges would be your responsibility unless the returned items were shipped to you in error.

What forms of payment do you take?

For your convenience we now accept American Express, Discover, Master Card, and Visa.

Do you accept Medicare or other form of Insurance?

Your purchase will include two copies of your order; one for your files and one for you to submit to your insurance company or Medicare. We do not file insurance claims for you

Will you provide financing?

We do not provide financing at this time.

Do you sell used medical equipment and supplies?

No, we do not sell used medical equipment at this time.